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Washington DC Panel Discussion—How Decisions Made in the Nation’s Capital Impact Our Industry: What Can (and Should) We Do?"

This panel discussion will go over:

  1. Employee misclassification and the US Department of Labor's incentive programs.
  2. Contracting: Lowest Price Technically Applicable (LPTA) vs. Best Value.
  3. The GSA Professional Services Schedule and the Service Contracting Act: how a bad survey by the Bureau of Labor Statistics is affecting ALC businesses.
  4. The Affordable Care Act (ACA) and how it affects business operations and costs.
  5. Executive Order—Establishing Paid Sick Leave for Federal Contractors—what does it mean and how does it affect ALC businesses?


William Rivers, Ph.D.

Language Lobbyist
Executive Director
Joint National Committee for Languages
National Council for Languages and International Studies
46001 Waverly Avenue
Garrett Park, MD 20896
(202) 966-8477

William Rivers is a language lobbyist and is the executive director of the Joint National Committee for Languages and the National Council for Languages and International Studies (JNCL-NCLIS). Dr. Rivers has 20 years of experience in culture and language for economic development and national security, with expertise in research, assessment, program evaluation, and policy development and advocacy. He chairs ASTM Technical Committee F43, Language Services and Products, and the U.S. Technical Advisory Group to ISO Technical Committee 232, Training in the Informal Sector. Dr. Rivers served as chief scientist at Integrated Training Solutions, Inc., a small business in Arlington, Virginia, where he focused on strategic planning, management, and advanced technologies for language and culture programs in the public sector. Dr. Rivers has also taught Russian at the University of Maryland, worked as a freelance interpreter and translator, and conducted field work in Kazakhstan. He received his Ph.D. in Russian from Bryn Mawr College and his M.A., B.A., and B.S. from the University of Maryland.

Kristin Quinlan

Certified Languages International, LLC
4800 SW Macadam Avenue, Suite 400
Portland, OR 97239
(503) 484-2309

Kristin Quinlan serves as CEO of Certified Languages International (CLI), a U.S.-based, on-demand telephone interpretiation company.  A recognized leader known for approaching business with a unique blend of industrywide collaboration and insightful decision-making, Ms. Quinlan led CLI to be named three times to the Fortune 500/5000 list of America’s fastest growing companies.
Ms. Quinlan’s commitment to the language industry earned her a position on ALC’s Leadership Council, overseeing the marketing committee from 2007 to 2009. She was then elected to a four-year term on ALC’s board of directors in 2010, and in January 2015 was nominated to serve on the Joint National Committee for Languages board of directors.

Lexie Casey

ICA Language Services
1901 N. Moore Street, ML02
Arlington, VA 22209
(703) 527-8666

Lexie Casey is president of ICA Language Services, a leading provider of foreign language training, testing, translation, and interpretation to the federal government. Ms. Casey has been in the language industry since 2009 and has 16 years of government contracting, proposal management, and pricing experience. She currently leads a team of 27 administrative personnel who cover all facets of the business, from sales to services delivery to back office support, such as accounting and human resources. Additionally, she leads nearly 300 part-time teachers, testers, and curriculum developers as well as numerous independent contractors that perform translation and interpretation services. Ms. Casey is an active participant in ASTM’s Committee F43 on Language Services and Products and co-chairs the Association of Language Companies AIM initiative. 


Kathleen K. Diamond, MA

Kathleen Diamond & Co.
212 Little Pond Lane
Winchester, VA 22603
(703) 203-5355

Kathleen Diamond is a consultant, entrepreneur, and business leader in the language services industry. In 1979, she founded Language Learning Enterprises, Inc. (LLE®), a full-service language company based in Washington, D.C. She is recognized as an early pioneer in Telephone Interpreting, launching LLE-LINK in the 1990s. In 2009, Kathleen negotiated the sale of LLE to CyraCom International, an LSC in Tucson, Arizona. She is on the board of directors of ALC and serves on the executive team of ASTM F43 Language Services and Products as membership secretary. Ms. Diamond’s consultancy focuses on helping companies grow by increasing value, maximizing resources, diversifying revenue streams, and building a strong succession plan. She earned her M.A. and B.A. from the University of Florida and is an alumna of IES Abroad, Nantes, France.