The ALC Annual Industry Survey has been conducted for more than 10 years and has provided key data that allow Language Service Company owners to compare the performance of their companies with those of their industry colleagues. For the third year in a row, ALC has conducted the survey in collaboration with the European Language Industry Association (ELIA). Come to this session to find out what’s new and how survey data can better aid you in benchmarking the performance of your company.
Legends Ballroom A–C
Co-founder and CEO
Alberto García is co-founder and CEO of Spanish ASAP. He is a former CPA, management consultant, investment banker, and senior manager with significant profit and loss responsibility. Alberto has nearly 20 years of business experience, having worked with Price Waterhouse, McKinsey & Company, Lehman Brothers, Morgan Stanley, and Coca-Cola FEMSA. During his varied international career, he has become an expert in leading multidisciplinary teams that can deliver recommendations to company leaders; execute complex cross-border mergers and acquisitions transactions, and implement business strategies for newly formed and medium-sized companies. Alberto graduated from Columbia Business School, where he focused on finance and international business. He obtained his undergraduate degree in economics, finance and accounting from the University of Florida, where he received an athletic scholarship and was part its NCAA national champion golf team. He is fluent in English and Spanish and has working knowledge of Portuguese.
Christopher S. Carter
New York, NY
Chris has been obsessively studying languages and linguistics since he was 12 years old. After graduating from the College of William and Mary, where he studied both linguistics and theatre, Chris was a union stage manager for grand opera for several years. Returning to his passion–languages–he has been in the language services industry for over 10 years. Chris is currently the managing director at aLanguageBank, a multilingual content development agency in New York City. He is currently on the board of directors as the secretary of the ALC. During and after college, he also formally studied anthropology, psychology, sociology, and gamification. When not running aLanguageBank, Chris writes for trade magazines; speaks at language-, content-, and UX-related conferences; and reads several hundred articles a month about technology, economics, psychology, sociology, and–of course– languages.