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Breakout Session: LSPs and Their Clients: The New Era of Collaboration in the Cloud

David Canek
MemSource

Viviana Bertinetto 
Global Language Solutions

One of the most fascinating aspects of cloud-based translation technology is the ease with which it can be extended to LSPs’ clients. Based on three real-life examples, the speakers will demonstrate how the relationship between an LSP and a client can be transformed, and the LSP's business significantly expanded, if the client is included in the translation process. Participants will be introduced to new ways of interacting with their clients when providing translation services. By adopting the proposed techniques, they will be able to increase their client retention rate, grow business with their existing clients, and gain new clients.